FAQ
   
Do you offer discreet shipping?
Yes all orders are shipped in plain packaging with only the shipping address visible.
Is my payment information secure?
Yes our site is secured with SSL. Only shipping information is stored onsite all payment and credit card information is handled by Paypal.
Do you ship to PO boxes?
No not at this time.
Can i cancel my order?
Orders are processed and shipped out the same day. Once an order is placed it cannot be cancelled.
What are the delivery charges for orders from vibrator.co?
We charge a flat rate of $9.99 anywhere in the United states, $12.00 to Canada
How long will delivery take?
Between 3 and 7 business days. An additional day or two for shipping to Canada due to customs.
What is you return policy?
Due to the discreet, sensitive and hygienic nature of the products that are sold we do not accept returns. However, we do have some exceptions such as a defective product. Please contact us within 30 days if an item is defective.
What shipping method do you use?
Orders are shipped via UPS Ground.